Return Policy

We do not accept any returns at this time. Orders cannot be canceled once placed. 

All sale items are final sale and not eligible for an exchange or return.

 

Refund Policy On Physical Products

In the world of It Girl Luxury, excellence is our standard, and satisfaction is our mission. While we take great pride in the quality and craftsmanship of our products, we regret to inform you that we do not offer refunds for physical items. We believe in empowering our clientele to make confident choices, and thus, we encourage careful consideration before making a purchase. Should you find yourself less than enamored with your selection, fear not – exchanges or store credit are available for eligible items within 7 days of purchase. Your satisfaction remains our utmost priority, and our dedicated team is always on hand to ensure your It Girl experience is nothing short of extraordinary.

EXCHANGES:

We accept domestic exchanges under these conditions:

  • You must contact us within 7 days of your order delivery date.
  • We can only accept 1 exchange per order.
  • We will only accept an exchange for the same style in a different size, unless it's sold out.
  • We do not cover exchange shipping fees.
  • All items must be in their original unworn condition with all tags and packaging.

Please make sure to contact us within 7 days of your order delivery date if you'd like to start an exchange.

We are unable to accommodate international exchanges at this time.

 

Refund Policy On Digital Products

Darlings, in the realm of digital delights, we operate on the forefront of innovation, where every click unlocks a world of limitless possibilities. Due to the instantaneous nature of our digital offerings, we must inform you that refunds are not available for digital products. Once your order is captured and fulfilled, you're whisked away on a journey of instant gratification as access to the digital treasure trove is promptly delivered to your email. We understand the allure of the digital domain and the anticipation that comes with it, which is why we're here to ensure your digital experience surpasses all expectations. Should you require assistance or encounter any challenges along the way, our devoted support team stands ready to guide you towards digital excellence. Thank you for entrusting us with your digital desires, and may your virtual adventures be as glamorous as they are seamless.

You Agree:

I agree that upon making my purchase from https://shop.itgirlluxury.com, I agree that I am no longer eligible to receive a refund because my purchase terminates my right to any form of cancellation.


ALL SALES ARE FINAL ON ALL PRODUCTS.